TERMS OF USE

1. GENERAL

This document (together with the documents referred to in it) tells you the terms of use on which you may make use of Our website ("Website"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Website. By using Our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using Our Website.

2. INFORMATION ABOUT US

2.1 Our Website operated by Translive Global Limited ("We" "Us" "Our"). We are registered in England and Wales under company number 08544908 and have Our registered office at Chapel House, Bentley Square, Oulton, Leeds, LS26 8JH. Our VAT number is (+44)1133505066.

2.2 We are an online translation service which provides translation, interpretation and transcribing services ("Services") by translators, interpreters and transcribers ("Linguists").

3. HOW OUR WEBSITE WORKS

3.1 You can access our Website without registering with Us but if you wish to purchase Services then you must register. You must ensure that all the details you provide at registration are correct and complete.

3.2 It is not permissible for you to impersonate someone else during the registration process by entering data or information which relates to another person.

3.3 By registering with Us, you warrant that you are legally capable of entering into binding contracts and, if you are registering as an individual (rather than a business) you are at least 18 years old.

3.4 Before you enter into a contract, you will be told how much the Services will cost. All pricing is determined by an algorithm which analyses the data you have provided to us. Prices are fixed with the exception of transcription services, where you will be provided with an estimated cost. Once We have reviewed the transcription need, We will confirm a fixed price for such Services before you enter into the contract.

3.5 When you request Services, a Linguist will reply within a reasonable timeframe, which will usually be within 24 hours. If you require Services to be completed within that timeframe, it is your responsibility to find a Linguist who can fulfil your requirements by using the Live Chat feature, or by contacting Us.

4. OUR STATUS

4.1 All contracts for Services shall be between you and us.

4.2 User authentication on the internet is difficult and so We cannot confirm that each user is who they claim to be.

5. ACCESSING OUR WEBSITE

5.1 Access to Our Website is permitted on a temporary basis, and We reserve the right to withdraw or amend the service We provide on Our Website without notice (see below). We will not be liable if for any reason Our Website is unavailable at any time or for any period.

5.2 From time to time, We may restrict access to some parts of Our Website, or Our entire Website, to users who have registered with Us.

5.3 If you choose, or you are provided with, a username, password or any other piece of information as part of Our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any username or password, whether chosen by you or allocated by Us, at any time, if in Our opinion you have failed to comply with any of the provisions of these terms of use.

5.4 You are responsible for maintenance of your account and profile, including storing past and current jobs on your profile. It is your responsibility to delete or save any data as necessary and we will not be liable in any way if you delete any data from your account.

5.5 You are responsible for making all arrangements necessary for you to have access to Our Website. You are also responsible for ensuring that all persons who access Our Website through your internet connection are aware of these terms, and that they comply with them.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 We are the owner or the licensee of all intellectual property rights in Our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

6.2 You may print off one copy, and may download extracts, of any page(s) from Our Website for your personal reference and you may draw the attention of others within your organisation to material posted on Our Website.

6.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

6.4 Our status (and that of any identified contributors) as the authors of material on Our Website must always be acknowledged.

6.5 If you print off, copy or download any part of Our Website in breach of these terms of use, your right to use Our Website will cease immediately and you must, at Our option, return or destroy any copies of the materials you have made.

7. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on Our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Website, or by anyone who may be informed of any of its contents.

8. OUR WEBSITE CHANGES REGULARLY

We aim to update Our Website regularly, and may change the content at any time. If the need arises, We may suspend access to Our Website, or close it indefinitely. Any of the material on Our Website may be out of date at any given time, and We are under no obligation to update such material.

9. OUR LIABILITY

9.1 The material displayed on Our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We hereby expressly exclude:

9.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

9.1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Website or in connection with the use, inability to use, or results of the use of Our Website, any websites linked to it and any materials posted on it, including:

9.1.2.1 loss of income or revenue;

9.1.2.2 loss of business;

9.1.2.3 loss of profits or contracts;

9.1.2.4 loss of anticipated savings;

9.1.2.5 loss of data;

9.1.2.6 loss of goodwill; and

9.1.2.7 wasted management or office time,

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

9.2 This does not affect Our liability for death or personal injury arising from Our negligence, or Our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

10. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE

10.1 We process information about you in accordance with Our Privacy Policy. By using Our Website, you consent to such processing and you warrant that all data provided by you is accurate.

10.2 We record and archive all video/audio/text documents that are submitted or appear on our Website. All information held shall remain confidential subject to the remaining provisions of this clause 10.

10.3 We shall not at any time disclose to any person any of your confidential information except as permitted by clause 10.4.

10.4 We may disclose your confidential information:

10.4.1 to the Linguist or Our employees, officers, representatives, or advisers who need to know such information; and

10.4.2 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

11. UPLOADING MATERIAL TO OUR WEBSITE

11.1 We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Website.

11.2 We have the right to remove any material or posting you make on Our Website if, in Our opinion, such material is deemed in any way to be inappropriate.

11.3 Services will not be supplied for any matter, which in Our reasonable opinion is or may be illegal, libellous, obscene or blasphemous in nature. Where copyright subsist in any text provided by you, you warrant that you have obtained all consents required to use such text. You shall indemnify us in respect of any claims, proceedings, costs and expenses arising under or connection with any breach of this clause 11.3.

12. VIRUSES, HACKING AND OTHER OFFENCES

12.1 You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack.

12.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Website will cease immediately.

12.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or to your downloading of any material posted on it, or on any website linked to it.

13. LINKING TO OUR WEBSITE

13.1 You must not create any link to Our home page without Our prior written consent. Our Website must not be framed on any other website.

13.2 If you wish to make any use of material on Our Website please address your request to support@transliveglobal.com.

14. LINKS FROM OUR WEBSITE

Where Our Website contains links to other Websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those Websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

15. JURISDICTION AND APPLICABLE LAW

15.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to Our Website although We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

15.2 These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

16. VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes We made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on Our Website.

17. YOUR CONCERNS

If you have any concerns about material which appears on Our Website or would like to contact Us for any other reason, please contact support@transliveglobal.com, or write to us at Translive Global Ltd, Chapel House, Bentley Square, Oulton, Leeds, LS26 8JH, or call Us on (+44)1133505066.

Thank you for visiting Our Website.

Last updated: October 2013.